Battery replacement and water resistance

We have many years experience in looking after our customers watches. Should your watch require a battery replacement please bring it to us. We will advise you on the appropriate level of service from a simple in-house cell replacement and water resistance test to returning your watch to its manufacturer for more specialist attention. Either way, we can help.

Who We Are

Jewellery is in our family – our father Barry trained as a jeweller in the 1960s before starting work at the bench for various local businesses. After some years doing repair work at Tustains he settled to work here full time, eventually becoming a partner and in time buying the shop out right. We still remember living above the shop in the early days as we had sold our family home to finance this endeavour.As you may imagine from this very brief description of our early days at Tustains, having been around the business all our lives our passion for what we produce runs very deep and is the beating heart that drives us to keep things special and to do things the right way. We endeavour to continue our father’s ethos of quality, quality, quality and to keep looking forward and embracing new ideas.