After Sales

This is a huge part of what we do. Looking after your most treasured possessions is not just our most important job, it is our privilege. We offer all types of after sales services on jewellery and watches. These include repairs, alterations, servicing, engraving, restringing and valuations.
We are official agents for Breitling, Omega, TAG Heuer, Longines and Tudor and we also have an independent watchmaker. We have workshops on site which means that our goldsmiths and valuer work in-house.

Who We Are

Jewellery is in our family – our father Barry trained as a jeweller in the 1960s before starting work at the bench for various local businesses. After some years doing repair work at Tustains he settled to work here full time, eventually becoming a partner and in time buying the shop out right. We still remember living above the shop in the early days as we had sold our family home to finance this endeavour.As you may imagine from this very brief description of our early days at Tustains, having been around the business all our lives our passion for what we produce runs very deep and is the beating heart that drives us to keep things special and to do things the right way. We endeavour to continue our father’s ethos of quality, quality, quality and to keep looking forward and embracing new ideas.